Ford Genuine Parts - Right to Repair | Ford Australia
Customer satisfaction is our driving force
Genuine Ford Parts are designed to meet the highest level of quality expected not only by Ford, but also by our customers. These Genuine Parts have been used to build your vehicle and have been rigorously tested to meet high quality, safety, and performance standards.
Genuine Parts versus non-genuine. It’s your choice
Ford takes pride in high quality replacement parts. New Genuine Ford Parts mean authentic new parts obtained through the Authorised Ford Australia Dealer Network, so you can be assured that the parts were designed and tested for vehicles with Australian specifications. Genuine Ford Parts are made or selected by Ford to ensure that your vehicle performs as intended. This is why we recommend that owners service through the Ford network and repair with a Ford Certified Repairer.
Genuine Ford Parts Warrantywarranty-conditions-apply for peace of mind
As Ford has the highest confidence in the quality and performance of its products, Genuine Ford Parts purchased from an authorised Ford Dealer are covered under warrantywarranty-conditions-apply for a period of 12 months or 20,000kms, whichever occurs first.
Genuine Ford Parts and your vehicle’s resale value
Discerning buyers of second-hand vehicles give preference to those vehicles that are serviced regularly using Genuine Ford Parts. If a vehicle has been repaired using Genuine Ford Parts after an accident, it may assist in maintaining the vehicle’s resale value. Genuine Ford Parts are also designed specifically for your Ford vehicle to ensure a perfect fit and superior performance.
Right to choose your repairer
In case of an incident or damage to your Ford, it’s important to understand whether or not your insurance policy will allow repairs with Genuine Ford Parts. You may have the right to choose your repairer and ensure your Ford is repaired with Genuine Ford Partswe-look-after-the-integrity. The best thing you can do, after ensuring you and your passengers are safe, is to call 13 FORD (13 3673) for Collision Assistance. We can check your insurance coverage to determine what repair rights you may have and, if you are eligible, locate the nearest Ford Certified Repairer for you.
Discover Ford Collision Assistance and Certified Body Repairs
